Have a question? Take a look below at our most answered questions!
Still aren’t able to find your answer? Call our team on 9578 6588!

Do I need a referral?

No, you do not require a GP referral to see a physiotherapist if you are a private patient. You only need a referral if you have a WorkCover, TAC or Veterans Affairs claim.

What should I bring to my first appointment?

Bring any relevant clinical information pertaining to your injury, such as XRays/scans/reports or any referrals you may have. Also bring along any information or cards relevant for any claiming purposes.

How many appointments will I need?

This can vary depending on your injury. Your therapist will conduct a thorough assessment and tailor a specific treatment plan for your injury needs outlining how many treatments you will need to get you back on track as soon as possible

How do I pay for my consult?

All consultations are required to be paid at the time of the consultation. We accept all major health cards via our on the spot HICAPS terminal and accept cash, eftpos, visa and mastercard.

Are health rebates available?

Yes, we have HICAPS available onsite if you have appropriate extras cover. All our therapists are qualified and accredited with all major health funds.

Can a physiotherapist refer me for any required scans?

Yes, physiotherapists can refer for necessary scans.

Who is the most appropriate person for me to see?

If you have an injury and are unsure who to see, it is recommended that you consult with one of our experienced physiotherapists for a detailed assessment of your injury and any other therapies that you may need.

How long will my appointment be?

Initial physiotherapy appointments are approximately 20-30 minutes duration.

Where can I park?

There is parking out the front of the clinic on North Rd and in the surrounding side streets (Newham Grove, Dalmor Ave) for your convenience.

Where exactly are you located?

We are located at 481 North Rd Ormond which is next to the Ormond Train Station.